Fitbit isn't recording all my Sleep time

[drelaine]

My fitbit isn't accessing and recording all of my sleep time. Any suggestions.

Thanks

drelaine

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @drelaine. Thank you for letting us know that your Fitbit isn't accessing and recording all of your Sleep time.

Is your Fitbit recording some of your sleep or nothing of it? If your device isn't registering your sleep, I recommend trying the following:

1. Manually sync the tracker. See instructions in How do Fitbit devices sync their data?
2. Restart the tracker. See instructions in How do I restart my Fitbit device?
3. Try sleeping with the tracker on your non-dominant hand.
4. If steps 1-3 don't work, I suggest manually logging your sleep to reflect the time slept. See instructions in How do I change my sleep history?

Keep on visiting the forums.

[drelaine]

Good afternoon,
Some of my sleep is being recorded.
Attached see screenshots from last night.


Moderator edit: personal information removed. 

[AndreaFitbit]

Thanks for getting back to us and for trying to add your screenshots @drelaine.

For security reasons I wasn't able to see  your screenshots. Could you please re send them?

Keep on visiting the forums. 

[drelaine]

Thanks. But since I sent the message all seems to be working just fine.

Isn't that always the way - car behaving strangely take it to the mechanic and it works fine,

Whatever the problem, it seems to have righted itself. I did re-sync, that might have solved the problem, but hard to say.

[AndreaFitbit]

Thanks for getting back to us and I´m glad to hear that all seems to be working fine with your sleep records @drelaine.

You´re  right  with your car comment. 😊 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Have a nice day.