help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Free Premium trial inquiry

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2023 01:35 - last edited on ‎02-15-2023 11:15 by Fitbit Moderator

‎01-14-2023 01:35 - last edited on ‎02-15-2023 11:15 by Fitbit Moderator

Hi - I have recently bought a new charge 5 that comes with 6 month trial of premium.

 

I have had premium before but it has expired. How do I take up

this new trial? I can’t find any way of doing it through the app

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎01-24-2023 15:30

‎01-24-2023 15:30

@WB1979 Is there not an option to add it in the app via the Premium section in the app? That's how I activated my Premium, by going to the Premium icon in the lower right hand corner of the app and following the steps. 

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
0 Votes

‎01-24-2023 21:31

In response to Heather-S

‎01-24-2023 21:31

Thanks Heather -‘appreciate the help.

 

will take another look.

 

cheers,

 

will 

Best Answer
0 Votes