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Free Trial and parental view

‎03-29-2025 10:04 - last edited on ‎04-04-2025 18:27 by Fitbit Moderator

‎03-29-2025 10:04 - last edited on ‎04-04-2025 18:27 by Fitbit Moderator

Around a month ago I got the Premium free trial for a year and also I added Fitbit to my Google account.

But due to having parental controls, I can't use Fitbit app on my phone anymore because my parental controls does not allow me to log in and use Fitbit. Because of that I really should remove Fitbit from my Google account so I can use my account again, but then my Premium free trial would be canceled.

Could I restore my free trial after that or should I try something else? Thanks for help!

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‎04-04-2025 18:06

‎04-04-2025 18:06

Hello there @Henry712, welcome to our amazing community, I'll be glad to help! 

First of all, let me explain that there isn't a way to accidentally cancel Premium or as a side effect of removing your device from the account. With that said, I don't really think you need to remove anything from your Google account.

I would like to know if you are aware of how to switch from a child view to a regular view on the Fitbit app. If you don't, please click here to be redirected to the help article that explains everything you need to know.

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