03-29-2021
23:26
- last edited on
03-30-2021
15:34
by
SilviaFitbit
03-29-2021
23:26
- last edited on
03-30-2021
15:34
by
SilviaFitbit
Inspire 2 with premium
Under health metrics this is what I see: https://imgur.com/a/EfkMGwL
Is it normal for a white space where it there should be a graph?
So for example for my breathing rate, It says 'Recent sleep: 15 breaths per minute' and then some white space and then underneath that it says 'this graph shows your nightly average BR in breaths per minute'. Is there any reason why I'm not seeing the graphs?
Speahttps://imgur.com/a/EfkMGwLhttps://imgur.com/a/EfkMGwLk
Moderator Edit: Clarified subject
03-30-2021 15:33
03-30-2021 15:33
@NopeNoooo Welcome to the Fitbit Community. Thanks for the screenshot attached.
I moved your post to this board because it's more related to the topic. I'd like you to confirm that you've worn your Fitbit for at least 3 nights. If you do but the graphs aren't showing anything, please try the following:
- Sync your Fitbit Inspire 2
- Restart your app
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
03-30-2021 22:06
03-30-2021 22:06
Thanks for you reply.
I've wore my Fitbit for about 2 weeks (during the day and sleep). Also, I've tried what you suggested but unfortunately it didn't resolve the issue.
03-31-2021 12:39
03-31-2021 12:39
@NopeNoooo Thank you for getting back. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.