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How do I cancel Fitbit premium?

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‎02-26-2021 14:47 - last edited on ‎02-28-2021 05:41 by Moderator Alum

‎02-26-2021 14:47 - last edited on ‎02-28-2021 05:41 by Moderator Alum

I'm trying to cancel my Fitbit premium subscription. How do I go about doing this successfully?

 

 

Moderator Edit: Clarified subject

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‎02-26-2021 14:50

‎02-26-2021 14:50

From a Moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

 

  1. In the Fitbit app, tap the Today tab  
     

     > your profile picture.

  2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎02-28-2021 05:42 - last edited on ‎05-12-2025 04:44 by Fitbit Moderator

In response to Odyssey13

‎02-28-2021 05:42 - last edited on ‎05-12-2025 04:44 by Fitbit Moderator

Welcome to the Community, @Darrell21Blaney and @Odyssey13, thanks for the input.

I was able to see here that our friend @Odyssey13 provided instructions about cancelling your Fitbit premium subscription. Was this the answer you were looking for? If it was, I recommend marking the answer given as the best answer. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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