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How do I cancel a free Fitbit Premium subscription?

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‎02-10-2023 06:08 - last edited on ‎02-14-2023 12:30 by Fitbit Moderator

‎02-10-2023 06:08 - last edited on ‎02-14-2023 12:30 by Fitbit Moderator

Getting rid of the Luxe how do I cancel out my1 year google premium subscription

 

 

Moderator Edit: Clarified subject

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‎02-11-2023 04:13

‎02-11-2023 04:13

@sandiego197 Hello, you need it do it through the Google Play store. You can get there by following these steps:

 

  • In the Fitbit app, tap the Today tab, then tap your profile picture.
  • Scroll down and tap Account Settings.
  • Then tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  • Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription.
Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Best Answer
2 REPLIES 2

‎02-11-2023 04:13

‎02-11-2023 04:13

@sandiego197 Hello, you need it do it through the Google Play store. You can get there by following these steps:

 

  • In the Fitbit app, tap the Today tab, then tap your profile picture.
  • Scroll down and tap Account Settings.
  • Then tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  • Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription.
Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer

‎02-11-2023 07:51

In response to Heather-S

‎02-11-2023 07:51

Thank you for helping me.  I wound up chatting with a CS to make sure I got rid of it.   Also I am not sure if you ever tried calling their number they list for CS it is not a working number.  Thanks again.

Best Answer