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How do I get access to the Fitbit app?

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‎03-13-2023 05:05 - last edited on ‎03-23-2023 10:46 by Fitbit Moderator

‎03-13-2023 05:05 - last edited on ‎03-23-2023 10:46 by Fitbit Moderator

I have subscribed to Premuim but yet I cannot access it on my app- asks me to sign up with no option to sign in.What am I missing? I cant see where to see my subscription on dashboard.

 

 

Moderator Edit: Clarified subject

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‎03-22-2023 14:44

‎03-22-2023 14:44

Hi @NGahan, it is nice to see you around! I wanted to apologize for the delay in getting back to you.

 

Can you please confirm if you are still facing any issues accessing your Fitbit account? If you are please take a look on the following steps:

  1. Open the Fitbit app from your phone 
  2. Look at the bottom of the screen an find the option Log in. 
  3. After pressing on this option you will need to introduce your current email and password.
  4. If by any chance you forget you password let's press on Forgot your password?, to reset your password. 
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