03-23-2020
13:39
- last edited on
08-27-2020
13:21
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-23-2020
13:39
- last edited on
08-27-2020
13:21
by
MatthewFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
@LizFitbit , you moved my coronavirus post to a closed thread unrelated to (and posted long before) the coronavirus so it isn’t taking replies, and I did want to ask about your reply. How does one access the 40 new Premium items now available without a Premium account to avoid providing a payment method with automatic renewal? I have tried many items in the app but I haven’t been able to identify any that are newly accessible without signing up for a free trial of an auto-charged Premium subscription if not canceled in time. Thanks very much.

- Labels:
-
Fitbit Premium
03-23-2020 13:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



03-23-2020 13:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi @techprof, you can find more details in our help article here outlining what's included and how to manage your subscription and how to sign up.

03-24-2020 05:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

03-24-2020 05:31
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
When I visit these items, I am prompted to start Fitbit Premium trial which requires authorizing auto charge of the paid service if not canceled in time. The post says there are two changes: Free items separate from a Premium trial. I cannot seem to get one without the other. How do I access the free items without a Premium account? I did update the app, which did not solve the problem. I am still prompted to start Premium to access the items. Thanks.

