10-01-2020
09:43
- last edited on
10-02-2020
10:25
by
SilviaFitbit
10-01-2020
09:43
- last edited on
10-02-2020
10:25
by
SilviaFitbit
So I have been a premium member for a little over a year. I originally paid $79 (I think) for Premium without coaching. I upgraded from the Versa to the Sense and I was offered Premium with Coach for $50 (I think) for this year. After this year is over, Will I have to go back to the original $79 or more for Premium plus coach? OR am I locked into this new price?
Moderator Edit: Clarified subject
10-02-2020 10:24
10-02-2020 10:24
@Hadden8176 Hi there! Thank you for getting in touch about this.
It's good to hear that you upgraded to the Fitbit Sense. With the purchase of Fitbit Premium you'll receive Fitbit Coach because now is part of the Premium membership. Once your year is over you'll pay $79.99 for a year or 9.99 per month.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-02-2020 17:34
10-02-2020 17:34
@SilviaFitbit Since I upgraded on the promotional price will I always get that price or not?
10-03-2020 11:25
10-03-2020 11:25
@Hadden8176 Thank you for getting back.
Current Fitbit Coach subscribers will automatically get access to Fitbit Premium features as soon as Premium is available in their country or language. Their subscription price will remain the same as it is today, and for as long as they choose to keep their subscription active.
If you purchased Fitbit Premium and weren't a Fitbit Coach user before then you'll pay $79.99 for a year.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.