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How to activate the Fitbit Premium trial?

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‎01-01-2021 05:25 - last edited on ‎01-07-2021 15:07 by Fitbit Moderator

‎01-01-2021 05:25 - last edited on ‎01-07-2021 15:07 by Fitbit Moderator

First of all, the customer contact chat service is absolutely useless.

 

can someone please advise why my husband can not avail of the three month premium trial with his new versa 3. I have spent too much time talking to people online at Fitbit who clearly do not read nor listen to the query I have.

 

thanks

 

Moderator Edit: Clarified subject

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‎01-07-2021 15:36

‎01-07-2021 15:36

@sheileen A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I see where your disappointment is coming from. If the Premium trial isn't showing in your app, please visit the Fitbit Store to activate it. Keep in mind that this is for users new to Fitbit Premium as Versa 3 doesn't come with a trial. 

 

Learn more about it by checking this article: What should I know about Fitbit Premium? 

 

Let me know how it goes. 

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