12-30-2017
15:49
- last edited on
01-08-2018
12:55
by
SilviaFitbit
12-30-2017
15:49
- last edited on
01-08-2018
12:55
by
SilviaFitbit
I shared my referral code to my wife so that she could sign up for the paid version (Fitbit Coach). But when she signed up there was no where to place a referral code in tha Apple Store, it just when a head and signed her up. Any advice?
Regards
Andrew
Moderator edit: Updated subject for clarity
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Hey there @AndrewStuart! In order to use the referral code, she needs to log into her online account and not from the app as this setting won't be available there. Once, you're in your Fitbit Coach account > go to settings > scroll down and you'll get the Referral Code part > enter it there and it will apply to the current subscription.
Also, confirm you turn off auto-renewal for the current subscription.
Hope this helps! ![]()
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Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @Pinny. Thanks for sharing your code. Hey @AndrewStuart, you can try using the code provided above. 😀
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
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