help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How turn off "insights" Fitbit Premium

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2019 10:24

‎11-28-2019 10:24

Unfortunately I purchased a yearly subscription so can't cancel it.  I just had hip replacement surgery and am sick and tired of seeing "insights" reminding me that my exercise level is down.  How can I turn this off?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-30-2019 14:50

‎11-30-2019 14:50

@carringtondl It's nice to see you on the Community. Thanks for the details mentioned. 

 

Sorry to hear that you're experiencing this with insights. Currently, it's not possible to turn off insights. However, we're always striving to improve our services provided. That's why we have our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans. 

 

I found this idea that you may want to vote or comment on to show your support. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes