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Inspire 3 Premium trial length error

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Hi. As stated above, I am a brand new Fitbit user.

A 6-month Premium membership was included with the purchase of my new Inspire 3 (end of August). A few weeks have passed and my Fitbit account (app on Android phone) still says I only have a 3-month trial. A Google rep confirmed that the issue was related to the Fitbit app and suggested I contact them at "android at fitbit dot com" but, alas, I've juste received an email stating that they are "no longer offering support by email".

So here I am. I'd appreciate your help in fixing this. Thanks.


Moderator Edit: Clarified subject and updated label

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