09-09-2024
11:04
- last edited on
11-21-2024
08:33
by
LizzyFitbit
09-09-2024
11:04
- last edited on
11-21-2024
08:33
by
LizzyFitbit
Hi. As stated above, I am a brand new Fitbit user.
A 6-month Premium membership was included with the purchase of my new Inspire 3 (end of August). A few weeks have passed and my Fitbit account (app on Android phone) still says I only have a 3-month trial. A Google rep confirmed that the issue was related to the Fitbit app and suggested I contact them at "android at fitbit dot com" but, alas, I've juste received an email stating that they are "no longer offering support by email".
So here I am. I'd appreciate your help in fixing this. Thanks.
Moderator Edit: Clarified subject and updated label