Is it possible to enable Fitbit Sense 6 month trial through the computer ?

[kbez]

hello

I have just purchased a new fitbit sense and want to enable the 6 month trial of Fitbit premium.

although I can subscribe through the iPhone mobile app, I don't want to enable it through the mobile app (because I don't want my payments to go through iTunes)

is there any other way I can enable the 6 month trial of Fitbit premium and make future payment using a credit card (instead of iTunes)?

thank you in advance

Moderator Edit: Clarified subject

[SilviaFitbit · Accepted solution]

@kbez A warm welcome to the Fitbit Community. I'll be happy to clarify your inquiry. 

When your Fitbit Sense is set up to your account, the offer to activate the Fitbit Premium trial will be available through the app and then choose iTunes to subscribe.

At the moment, it's not possible to activate it through the Fitbit store, however we're always striving to improve your experience, if you'd like that this could be possible in the future please post your idea in our Feature Suggestion board, those are reviewed by our team and the status will change depending on Fitbit plans. 

Hope to see your idea on the board. I'll be around if you have any additional questions. 

[kbez]

as a customer, I want to be able to enable trial, purchase and renew my fitbit premium outside of iTunes.

[kbez]

done, thank you very much for the reply and suggestion

[SilviaFitbit]

@kbez Thank you for getting back. 

I merged your posts in this thread. In this case, the best place to make your voice heard is our Feature Suggestion board, please post your idea in this page. 

Hope to see your idea on the board! Have a great weekend.