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Fitbit Premium trial not showing

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‎11-26-2020 17:09 - last edited on ‎11-27-2020 09:55 by Fitbit Moderator

‎11-26-2020 17:09 - last edited on ‎11-27-2020 09:55 by Fitbit Moderator

I was supposed to get free trial period but I dont see that anymore on my account. 

 

I also just purchased a fitbit inspire2 for my 10yr old ( I know not a kid model) and it comes with a free premium access for a year, she wont use it but I know I will. Can it be transferred to my profile?

 

Moderator Edit: Clarified subject

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‎11-27-2020 09:59

‎11-27-2020 09:59

@Melkwoj A warm welcome to the Fitbit Community. I'll be happy to clarify your inquiries. 

 

Anyone new to the Fitbit Premium can get a 90-day free trial of this paid subscription, please make sure you're following this procedure to activate it. What do you see when you tap on the Premium tab? 

 

The Fitbit Premium trial that comes with the purchase of Fitbit Inspire 2 will activate as soon as the tracker is set up to the account. Therefore, the trial can't be transferred to another profile. 

 

Last but least, you may want to check this article to learn more about Fitbit kids devices. 

 

I'll be around if you have any additional questions. 

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