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No access to Fitbit dashboard via desktop

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‎07-30-2024 16:24

‎07-30-2024 16:24

The latest updates to Fitbit have led to what I find is an inferior product. I can no longer access Fitbit info on my desktop through the browser. The phone interface is teeny and ugly - minimalist and colorless in the style of a maximum security prison. And user unfriendly. The transition to the Googe app is so far from seamless that it seems an insurmountable hurdle. I can't seem to get the "app" on my desktop. I am looking into other products (Apple watch?) or even not renewing my FitbitPremium subscription due to the deficiences that transitioning to Google brought to Fitbit even if I can't find anything better. So disappointed!

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3 REPLIES 3

‎07-30-2024 18:23

‎07-30-2024 18:23

as of July 8, 2024 there is no more dashboard on the computer. Fitbit's announcement about the dashboard and they can change what services are provided, per Section 18 of the Terms of Service.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-25-2024 19:59

‎08-25-2024 19:59

I 100% agree, it was a totally dumb decision to stop the dashboard on the computer, and I will also no longer renew my subscription!

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‎08-26-2024 10:33

In response to Brngbckdashbord

‎08-26-2024 10:33

Hi @Brngbckdashbord.  Please understand the I'm trying not to be snarky.  There are no Premium feature on the web dashboard. 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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