05-24-2020
14:24
- last edited on
05-26-2020
11:51
by
SilviaFitbit
05-24-2020
14:24
- last edited on
05-26-2020
11:51
by
SilviaFitbit
I have fitbit premium on my iPhone but can't get it on my tablet?
Moderator Edit: Clarified subject
Best Answer05-25-2020 09:00
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-25-2020 09:00
Are you saying that the app on the tablet says you dont have premium but on the phone it does?
Are you logged into the same account on both devices?
05-25-2020 17:01
05-25-2020 17:01
Best Answer
05-26-2020
12:04
- last edited on
11-08-2024
13:24
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-26-2020
12:04
- last edited on
11-08-2024
13:24
by
MarreFitbit
@Bfabry A warm welcome to the Community. Thanks for getting in touch about this.
You can find if you're logged into the same account by doing the following:
- Go to your Fitbit app
- Tap on your profile picture
- You'll see your name and the date that you joined Fitbit
If it isn't the same on both platforms, you might be logged into different accounts.
@Rich_Laue Thanks for your input.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer05-29-2020 10:27 - edited 05-29-2020 10:28
05-29-2020 10:27 - edited 05-29-2020 10:28
How do I get premium workouts using my laptop? Thanks
Best Answer