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Premium Subscription

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‎08-27-2022 17:56

‎08-27-2022 17:56

I've just received notification that a Premium Subscription has been taken out of my account. I received no notification that this was going to happen. I've immediately cancelled the subscription but that won't take effect until 2023. I upgraded from a Charge to a Sense and received a free upgrade to Premium with the new device. I am unhappy that I was given no reminder to cancel. I would like to get a refund. 

 

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‎09-27-2022 17:44

‎09-27-2022 17:44

Not sure exactly what your saying @jlog2712 

When you signed up for the free trial, you agreed to going with the paid version unless it was cancelled before the ending of the trial. 

I would have signed up, wait a week and cancel. This would not affect the leangth of the trial. 

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