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Premium refund status

‎05-03-2025 12:04 - last edited on ‎05-06-2025 20:00 by Fitbit Moderator

‎05-03-2025 12:04 - last edited on ‎05-06-2025 20:00 by Fitbit Moderator

Hello, the returned funds were not transferred to my account, despite the fact that the subscription was canceled.

I ask you to repeatedly repeat the refund if necessary I will provide data data.

What is the problem? Why didn't they deliver money? If you need data, write

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‎05-06-2025 19:49

‎05-06-2025 19:49

Hello there @Karleone, welcome to the Community! 

I can see that you have already contacted our support team, and the case is being handled by one of our specialist team members!

Please note that any question or concern related to subscriptions or refunds will be better managed by them. So, my best advice is to keep an open conversation and continue working on that matter. They will let you know anything you need!

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