help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Run 2 Accounts under same log in

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2023 12:55

‎08-06-2023 12:55

I got my mom a FitBit that came with the premium account. Mostly to monitor her health. She has a lot of heart issues. I would like to get myself one to try and monitor health and hopefully give me some inspiration to workout more despite the little time I have for anything other than working and sleeping. So my question is can I run 2 accounts using one set of log in credentials?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-06-2023 14:50

‎08-06-2023 14:50

Hi @Calvin_Hobbes  no, you must have one email address/account per Fitbit. You could just set up a new email address with a new account and use the same smartphone to monitor the progress. You'd only need to log in and out of the accounts to see the other one. When setting up, be sure to have your device well out of range of the one you're trying to set up - about 25 feet or so. Once set up, you can have them both in the same area when logging in and out.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
1 REPLY 1

‎08-06-2023 14:50

‎08-06-2023 14:50

Hi @Calvin_Hobbes  no, you must have one email address/account per Fitbit. You could just set up a new email address with a new account and use the same smartphone to monitor the progress. You'd only need to log in and out of the accounts to see the other one. When setting up, be sure to have your device well out of range of the one you're trying to set up - about 25 feet or so. Once set up, you can have them both in the same area when logging in and out.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer