Stress Management - "Turn On" button grayed out

[jfanaro24]

Hello, 

I recently upgraded to a Versa 4 and activated my Premium service.  I am unable to activate stress management.  When I click on the '+' sign next to the tile, it brings me to the page but the 'Turn On' button is grayed out.  Any suggestions?

[ArcticWX · Accepted solution]

There should be a “consent/terms of service” page that you have to scroll to the bottom of (you have to at least pretend to read it) before you can activate the Stress Management feature.

However, it’s also possible that this is a bug with the latest app update. I have a Premium Subscription but have not been able to access the Stress Score component breakdowns in over a week.

[jfanaro24]

Hello, ArcticWX,
I was able to scroll through the consent and that enabled the action.
Thanks for your help!

[EstuardoFitbit]

Hi @jfanaro24. Welcome to the Fitbit Community Forums. @ArcticWX All your help is truly appreciated. 

@jfanaro24 I'm glad the suggestions shared above were useful for you and I took the liberty to mark @ArcticWX's post as the Best Answer to help other members having the same question.

In case you have some spare time, I'd like to invite you to visit our Health & Wellness board where you will find great tips and encouragement from other members.

Happy stepping!

[TamiSeif]

Hi!  Where do I find the consent?  I've looked everywhere.  Any suggestions?  Thanks in advance!

[TamiSeif]

Where do I find the consent?  Thanks!