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Trainer tile and Premium stats missing

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‎07-22-2019 11:04 - last edited on ‎07-23-2019 12:00 by Fitbit Moderator

‎07-22-2019 11:04 - last edited on ‎07-23-2019 12:00 by Fitbit Moderator

Hello,

 

I had been using the original Premium subscription for the past five to six years or so, and when this last subscription ran out I was unable to renew.  My Trainer tile and premium stats are now missing (like the Activity Level and all the peer demographic rankings).  I signed up for the new Coach feature but I don't see anything similar to the previous features?  Is this no longer available?  Is activity level ranking now phased out?  Or am I not looking in the right place.


Thanks!

 

Moderator edit: Updated subject for clarity 

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‎07-23-2019 12:20

‎07-23-2019 12:20

Welcome to the Community @LittleTinyFish. I'll be happy to clarify your question. Thanks for signed up for Coach. 

 

The old Premium Membership isn't available anymore. Regarding Fitbit Coach provides personalized video workouts on your phone or computer, you can learn more about it by checking this article: About Fitbit Coach. 

 

Also, there's a new Fitbit Premium which will show you 3 main features which are: 

- Detailed programs tailored to your health and fitness goals 

- Insights on your activity and progress throughout programs

- Step-by-step workouts in Fitbit Coach 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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