Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trying to cancel premiums

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have followed the directions on the forums for hours and they all take me in circles I just want to cancel premium

Best Answer
0 Votes
1 REPLY 1

From a Moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

 

  1. In the Fitbit app, tap the Today tab  
     

     > your profile picture.

  2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes