Validation has failed - error message

[Priscille007]

For some reason I can’t login in on my Fitbit coach app. I’ve changed my password but it didn’t helped. I always get an error message telling me the validation has failed. 

Could you help me? 

Moderator edit: Updated subject for clarity 

[Pink70]

This has yet to be fixed? What's the point of joining the Premium account. This is very frustrating! I would like to know if i can Login to Fitbit Coach or not. It's a waste of my Time!!! I would like a reply please. Thank you.

[Tyler8706]

I have done all the trouble shooting steps and can't login. Always receive the validation failure message

[Pink70]

What is this message for? Has the error on Fitbit Coach been fixed?

[AllyD92]

It's been over 2 years with this failure. I've officially given up and uninstalled the app. I'm done waiting for a fix. 

[Pink70]

Even when i install app it doesn't allow me in with my Fitbit logins. Am I
suppose to create a new account with Fitbit Coach??? Seems super
inconvenient and ridiculous!!!

[SilviaFitbit]

Hey everyone! Thanks for participating in the forums. 

I appreciate the troubleshooting tried prior to posting. I see where you're coming from. 

I would like you to confirm you have the latest Fitbit Coach app version which is 4.6.2 for iOS and Android. Once you have the latest app version, please create a new password without any special characters (!@#$%). 

Let me know the outcome. I'll be around if you have any additional questions.