09-20-2024 16:21 - edited 09-20-2024 16:22
09-20-2024 16:21 - edited 09-20-2024 16:22
This? I've stopped getting this. Not sure why.
Answered! Go to the Best Answer.
09-22-2024 06:05
09-22-2024 06:05
@Spacebug The Sleep Score & Sleep Details section of the feature comparison lists Score Only for non-Premium and Score Details for Premium. This Help article confirms that sleeping heart rate is a Premium feature.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-21-2024 04:35
09-21-2024 04:35
@Spacebug I don't have an explanation for your missing sleeping heart rate. Does your Today page still say "fitbit premium" at the top? What about other premium features like your Daily Readiness Score or workouts in the Coach section?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-21-2024 06:20
09-21-2024 06:20
I am getting no sleep score after todays soft wear updated. Do i now need to pay for sleep score?
09-21-2024 12:51 - edited 09-21-2024 12:52
09-21-2024 12:51 - edited 09-21-2024 12:52
My premium has indeed expired. But I understood that this was not a premium feature. It's not part of the Sleep Score breakdown and it's not part of the Sleep Profile, as listed here https://www.fitbit.com/global/nz/products/services/premium
I had an update at the same time that premium expired, so I was hoping someone could confirm whether this is secretly a premium feature or not.
09-22-2024 06:05
09-22-2024 06:05
@Spacebug The Sleep Score & Sleep Details section of the feature comparison lists Score Only for non-Premium and Score Details for Premium. This Help article confirms that sleeping heart rate is a Premium feature.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-22-2024 13:11
09-22-2024 13:11
Thanks. That's quite annoying. It's one of the very few features that I found useful, as it varied quite a lot for me - sometimes I'm 75% over resting heart rate all night.
But it's the only premium feature that I care about, so it's not worth $17NZD a month just for that.