Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Was Sleeping Heart Rate a premium feature, or is something broken?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

This? I've stopped getting this. Not sure why.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

@Spacebug  The Sleep Score & Sleep Details section of the feature comparison lists Score Only for non-Premium and Score Details for Premium.  This Help article confirms that sleeping heart rate is a Premium feature.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
0 Votes
5 REPLIES 5

@Spacebug  I don't have an explanation for your missing sleeping heart rate.  Does your Today page still say "fitbit premium" at the top?  What about other premium features like your Daily Readiness Score or workouts in the Coach section?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

I am getting no sleep score after todays soft wear updated. Do i now need to pay for sleep score? 

Best Answer
0 Votes

My premium has indeed expired. But I understood that this was not a premium feature. It's not part of the Sleep Score breakdown and it's not part of the Sleep Profile, as listed here https://www.fitbit.com/global/nz/products/services/premium

I had an update at the same time that premium expired, so I was hoping someone could confirm whether this is secretly a premium feature or not.

Best Answer
0 Votes

@Spacebug  The Sleep Score & Sleep Details section of the feature comparison lists Score Only for non-Premium and Score Details for Premium.  This Help article confirms that sleeping heart rate is a Premium feature.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

Thanks. That's quite annoying. It's one of the very few features that I found useful, as it varied quite a lot for me - sometimes I'm 75% over resting heart rate all night.

But it's the only premium feature that I care about, so it's not worth $17NZD a month just for that.

Best Answer