Your Daily Picks won't update

[Mels1965]

Why is my daily picks not updating and have been the same exercise for what seems like a week now?

Moderator Edit: Clarified subject and updated label

[ianbian]

I would be happy to do a virtual meeting with somebody to show them the issue and try to figure out some fixes. 

[LizzyFitbit]

Hi there, @MissJulie and @ianbian.

Thanks for your continued feedback. I understand where you're coming from and I apologized for this inconvenience. While I don't have specific details to share at this moment, please be assured that our team is actively working on this. I'll update this thread as soon as we have more information.

[ianbian]

Periodically, it seems to work, and I get great recommendations. But it's not consistent. These are the conflicting messages I'm getting right now. I can think of no good reason these recommendations should be so diametrically opposed! 

[LizzyFitbit]

@ianbian It's good to see you again.

Thank you for sharing these details and screenshots of your Fitbit app. As I mentioned before, our team is aware of this situation and currently investigating to bring a resolution as soon as possible.

I don't have any new information to share at the moment, but I'll be sure to update this thread as soon as I do.