04-11-2022 01:41
04-11-2022 01:41
A year or so ago, I had done about 17,000 steps and my fitbit went haywire and flashed up that I had gotten 100,000. At that time my best was about 45,000 steps in one day, so it was a bit demoralsing when I got up to 50,000 steps without any recognition, as my dashboard states that my best is 100,000 in one day.
I have tried a couple of times to get to 100,000 in one day, just so I can say that the fitbit is accurate. I've tried twice and yesterday was my best step total ever at 77,462 steps. It would be nice if that could be changed so that it is the 77,462 that shows on my Fibit.
I know it's not a huge problem, as I know how many steps I have done, but it would be cool to change it if I could.
Anyone have a solution for this?
Thanks in advance!
Cheers,
Mark
Answered! Go to the Best Answer.
04-14-2022 14:13
04-14-2022 14:13
There are a couple of threads on this. The recommended solution appears to be to create an activity that overlaps the "mystery steps". The app will overwrite the error.
Hardly a true solution (that would require FitBit to fix the underlying problem), but it does appear to remove the crazy step totals.
04-14-2022 14:13
04-14-2022 14:13
There are a couple of threads on this. The recommended solution appears to be to create an activity that overlaps the "mystery steps". The app will overwrite the error.
Hardly a true solution (that would require FitBit to fix the underlying problem), but it does appear to remove the crazy step totals.
04-15-2022 21:03
04-15-2022 21:03
I suppose it registered 100.000 steps in the app as well? In that case, go back to the day it occured, and delete that excersice.
04-15-2022 23:49
04-15-2022 23:49
Thank you so much, this did the trick! Unfortunately the badge for 100,000 steps remains but at least the 476,526 steps for that day isn't there any more!
04-15-2022 23:51
04-15-2022 23:51
Thanks for this. For some reason it wasn't logged as an exercise, I had over 400,000 listed for the day. I fixed it now by putting in a new activity.
04-16-2022 14:37
04-16-2022 14:37
Thats great news. Happy to help. I am not sure they are willing to, but customer service should be able to remove your 100k steps Badge. The step count triggers activation of the badge,but they are not connected in any other way.
04-18-2022 10:23
04-18-2022 10:23
It actually seems to only occur with the app. There is no activity, there is just a sudden addition of 10,000+ steps at a particular timepoint. At least, that's what happens with mine. There's nothing to delete, so you have to create a bogus activity to overwrite it.
It's not a feature - it's definitely a bug.
04-21-2022 10:31
04-21-2022 10:31
Wow congrats, so many steps in one day
05-12-2022 11:28
05-12-2022 11:28
i got 100k in one day once, just to be able to say i did it. it took about three different attempts, and i was so sore the next day. 🙂 i never did it again.
i never get weird additions though.
05-12-2022 14:56
05-12-2022 14:56