04-08-2017 12:31 - last edited on 10-25-2017 14:53 by KateFitbit
04-08-2017 12:31 - last edited on 10-25-2017 14:53 by KateFitbit
Update 10/24/2017: Hi everyone, we made some further updates that have resolved this issue and friends who are currently active should be visible. Thanks for your reports!
Update 7/13/17: Everyone -- I moved various threads relating to this topic here to keep this discussion organized.
I followed up with our Social team today. They are well aware of the issue and are working closer toward a resolution. At this time, I don't have a specific time-frame for when this will get resolved, but will update all of you when I receive another update.
Your patience is super appreciated!
---------------------------------
Hey pals! Thanks to everyone who chimed in and reported this. Our team is aware of the issue and is working on a fix. Sorry for the inconvenience .
I'll update the thread when I get more info. Appreciate your patience!
01-09-2018 23:31
01-09-2018 23:31
Mate, it’s 2018 and this is still happening!!! It’s like friends has been abandoned 🤬😱😥😡
07-11-2018 14:40
07-11-2018 14:40
ya, I just went through 15 pages of forum back thread looking for a *hopeful* solution to this and realized I'd scrolled through 2015, 2016, 2017, and now 2018... and no solution 😞 ... how sad
05-08-2019 19:40
05-08-2019 19:40
May of 2019 and this issue is still an issue I guess because it's happening to me. I am very active, gym 5-7 times/week, but showing as "inactive" to friends.
09-22-2019 11:54
09-22-2019 11:54
This is not resolved. Please see new thread about it. Admin suggested logging out and logging back in and rebooting device, however that just made all friends inactive. This is super frustrating as I like to schedule challenges everyday and don't want to have to search through inactive friends when I know they are active. Can you guys just stop making a designation between inactive and active friends? Just put the whole friends list out there and let us weed through it.
09-26-2019 13:43
09-26-2019 13:43
Yes!!! -- what she said " Just put the whole friends list out there and let us weed through it."