06-07-2017 10:20
06-07-2017 10:20
Please could you move the graphs on profile pages away from using Adobe Flash?
Currently graphs elsewhere in the dashboard work fine in Chrome, but viewing a profile presents the warning "You are seeing this because you don't have Adobe Flash plugin installed. Get Adobe Flash to view this graph."
By default Chrome no longer enables support for Flash (and at least on the Fitbit site doesn't prompt the user to enable it). You can enable it for the site using the steps on this page: https://support.google.com/chrome/answer/6258784?hl=en-GB
But this is still a workaround, considering that the web in general is moving away from Flash to HTML5.
06-11-2017 07:45
06-11-2017 07:45
Thanks for stepping into the Forums @Powelli and for sharing your feedback with us.
We truly appreciate any and all feedback we receive. We're always looking for ways to improve and provide the very best experience to our users.
Let me know if you have any questions.
12-08-2018 07:12
12-08-2018 07:12
Yes, one question: Have you found a way to "improve and provide the very best experience to (y)our users?"
This is still a problem.