3rd week now that the weekly progress report has not been sent ! ...and nothing is done about it, still.
Someone from Fitbit (or a sbire) would come tell me "it is a known issue" and "they are working on it"...and they take this for an answer trying even to convince you that issue is resolved.
How in hell, we can take more than 2 days to fix something and get it back to work when it was working properly before. Simply: why don't we provide the user with a tool to download their OWN and PERSONAL data ?? so they can analyse them the way they want? Instead they prefer to denigrate the use and help him forget about the feature. Why? Because next step is to come up with a new web platform where some additional features could be charged to users ! Very old trick that doesn't go well with ethics.
As a responsible consumer...I already took action: I stopped wearing my fitbit. After all, I already knew my calories intakes and energy expenditure ranges....and guess what? I am doing as good as I was doing before with my fitbit. Nothing less.
Since my sons want also fitness trackers...My next move is clear: Either I get back the weekly progress sent again....or we are moving all together to another brand !
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