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Can't get into Fitbit app to view my dashboard

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‎11-14-2017 10:01

‎11-14-2017 10:01

I've been going to Fitbit/set up clinking on it and it would say launch and it would appear. Now it say get moving and gets me to registering with Microsoft says I have no acct.

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‎11-16-2017 06:18

‎11-16-2017 06:18

Hey @Countingman! 

 

I'd like to better visualize and understand the situation. Could you please go a bit more in depth on what you mean? Additionally, can you post a screen shot of the issue so that I can see exactly what you are seeing?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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3 REPLIES 3

‎11-16-2017 06:18

‎11-16-2017 06:18

Hey @Countingman! 

 

I'd like to better visualize and understand the situation. Could you please go a bit more in depth on what you mean? Additionally, can you post a screen shot of the issue so that I can see exactly what you are seeing?

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎11-16-2017 08:23 - last edited on ‎11-17-2017 09:04 by Fitbit Moderator

In response to LanuzaFitbit

‎11-16-2017 08:23 - last edited on ‎11-17-2017 09:04 by Fitbit Moderator

The problem was a microsoft problem.Their system was down and couldn't get to the app. Thank you for your reply.


Moderator edit: personal info removed

Best Answer

‎11-17-2017 09:30

In response to Countingman

‎11-17-2017 09:30

Hey @Countingman! Great news! 

 

Now that you've got the app you can take full advantage of your Fitbit! 

 

If you have the time, perhaps you could look into visiting one of our Discussion boards. You will find a lot of different topics to talk about with other members of the Forums.

 

Hope to see you around! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer