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Error displaying activity

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‎10-19-2017 21:46

‎10-19-2017 21:46

I am unable to view certain activities from my past. For example this one:

https://www.fitbit.com/activities/exercise/2129678220

 

I get a loading animation for a few seconds and then it just shows "Error." between the header and the footer, that's it. Refreshing the page does not seem to help.

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21 REPLIES 21

‎09-09-2019 20:56

‎09-09-2019 20:56

For everyone watching this thread, the issue has apparently been fixed. I am able to see all my past long activities that I was previously unable to see. Thanks, fitbit!

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‎12-16-2022 01:43

‎12-16-2022 01:43

If so, it's possible that the Fitbit app has not updated correctly the information coming from the tracker in which case I would like to suggest you to force-quit the app by double tapping the home button on your phone and swiping the app up, then open the app and check if the tile is showing the correct information.

 

Regards,

Will

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