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Fitbit - Charge 2 and Flex 2

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‎11-06-2018 00:57

‎11-06-2018 00:57

I can only view results from my Charge 2 fitbit.

Both are synced but Flex 2 (which I wore at golf today) doesn't show my steps for today 😞

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‎11-07-2018 10:18

‎11-07-2018 10:18

@gilson Welcome! Thanks for being part of our Community! Sorry to hear that you aren't seeing your Flex 2 data. Which phone are you using? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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