01-26-2018 10:46 - last edited on 01-27-2018 04:31 by RobertoME
01-26-2018 10:46 - last edited on 01-27-2018 04:31 by RobertoME
Why does Fitbit Connect disappear from my MacBook Air every few days? I keep having to reinstall it.
Moderator Edit: Updated Subject For Clarity.
01-27-2018 04:30
01-27-2018 04:30
Hi there @RWHO, Nice to see you have joined the Fitbit Community! I was reading your post and this issues doesn't seem related to the Fitbit Connect Software. I was checking if there are reports of a glitch with the software, but so far there aren't any.
I have seen this happen with some Mac computers, one of my friends was experiencing a similar issue. The problem was identical as you mentioned, however it was with Dropbox and not with Fitbit Connect. At the end he managed to fix this by closing the SystemUIServer process of his computer.
However your computer operational system is not my area to recommend something like that; as this can be very delicate. So I would recommend either to reboot your computer or contact the Customer support of Apple to have further help.
Hope this give you some additional details. Keep me posted how it goes.
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