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Fitbit Connect does not work with MacOS Big Sur

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‎12-28-2020 09:57

‎12-28-2020 09:57

After upgrading my Mac OS to Big Sur 11.1, Fitbit Connect no longer recognizes Bluetooth. Even when I have bluetooth enabled, it throws the error "Please enable bluetooth to sync your trackers."

 

I'm using the latest available fitbit connect software -- v2.0.2.7241.

 

I've seen a few other posts describing the same problem, but the subjects call out specific devices (Alta, Charge 2).  I'm filing fresh new topic because this is not a fitbit device problem. (I happen to have the Surge.)  It is a problem with Fitbit Connect app for MacOS.

 

I upgraded my Mac about 3 weeks ago, so as of now, I have 3 weeks of data on my Surge that I cannot sync.

 

Please advise when a Fitbit Connect patch will be available to let it work properly with Big Sur. 

 

Best Answer
60 REPLIES 60

‎12-08-2021 13:37

In response to wtwolf

‎12-08-2021 13:37

Reprehesible

Best Answer