12-28-2020 09:57
12-28-2020 09:57
After upgrading my Mac OS to Big Sur 11.1, Fitbit Connect no longer recognizes Bluetooth. Even when I have bluetooth enabled, it throws the error "Please enable bluetooth to sync your trackers."
I'm using the latest available fitbit connect software -- v2.0.2.7241.
I've seen a few other posts describing the same problem, but the subjects call out specific devices (Alta, Charge 2). I'm filing fresh new topic because this is not a fitbit device problem. (I happen to have the Surge.) It is a problem with Fitbit Connect app for MacOS.
I upgraded my Mac about 3 weeks ago, so as of now, I have 3 weeks of data on my Surge that I cannot sync.
Please advise when a Fitbit Connect patch will be available to let it work properly with Big Sur.
12-08-2021 13:37