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Hourly 250 steps

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‎06-02-2017 13:00

‎06-02-2017 13:00

I'm finding that my 250 hourly steps are recording properly on my actual fitbit but when I sync them with my mobile and dashboard on the pc they manage to lose some of them.  At first it was just the odd one, then it went to 2 and now today, even though my fitbit shows I've done 11 out of 12 (which I know I have)  both my mobile and pc are saying 7 out of 12.  All the other data seems to match - is anyone else having this problem?

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‎06-05-2017 10:22

‎06-05-2017 10:22

Welcome to the Forums @SunsetRunner!

 

Thanks for bringing this to our attention. Our team is aware of this situation. At this moment we do not have any updates that we could share; whenever we do, we will be sure to let everyone know.

 

Thanks for your patience and understanding. If you have any questions, please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

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1 REPLY 1

‎06-05-2017 10:22

‎06-05-2017 10:22

Welcome to the Forums @SunsetRunner!

 

Thanks for bringing this to our attention. Our team is aware of this situation. At this moment we do not have any updates that we could share; whenever we do, we will be sure to let everyone know.

 

Thanks for your patience and understanding. If you have any questions, please let me know.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer