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Is it possible to disable insights on the Fitbit app?

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‎10-02-2019 06:30 - last edited on ‎06-06-2020 15:28 by Fitbit Moderator

‎10-02-2019 06:30 - last edited on ‎06-06-2020 15:28 by Fitbit Moderator

I can't find a setting that controls this.  They are useless and just a pain to have to close out every day.

 

Moderator Edit: Clarified subject

Best Answer
87 REPLIES 87

‎03-25-2022 10:52

‎03-25-2022 10:52

Fitbit, please hire a UX designer that has actual experience with UX design.

 

Also, someone who understands what an "end user" is and why their opinion matters.

Best Answer

‎03-25-2022 11:55

‎03-25-2022 11:55

"Insights" do not provide value to me as a consumer. If anything, they provide negative value because they annoy me, not once or twice, but every time I open the app. It's petty, but it's like I'm constantly being reminded I need to put a cover sheet on my TPS reports. I've had a fitbit for years and it's nearing time to upgrade, but as much as I love fitbit, I'd rather choose wearable tech that doesn't irritate me day in day out, festering into cumulative rage. 

Best Answer

‎03-28-2022 06:40

In response to fanderho

‎03-28-2022 06:40

Worse than talking to a brick wall. They haven't just ignored our complaints, they're ratcheting up the spam!

 

I think they spam me THREE TIMES A DAY NOW! With the same **ahem**ic "insights." Who on earth could possibly want this spam? It's like talking to your dad in 1990, trying to explain the spam concept. 

 

I can't even imagine they're purpose, but they're contempt for us is clear. We're not they're customers, I guess we're "eyeballs" that someone is getting credit for counting up having seen their nonsense.

Best Answer

‎04-04-2022 10:28

In response to jmoruzi

‎04-04-2022 10:28

Okay then, I will just down-vote every single tip in the hopes that you'll stop harassing me with these repetitive and mostly useless tips.

Best Answer

‎04-04-2022 16:22

In response to MindDrive

‎04-04-2022 16:22

I'm in year 3 of that approach, sadly it is not working...living with hope though.

Best Answer

‎12-15-2022 17:19

In response to vacuumdreamer

‎12-15-2022 17:19

I've also been downvoting all the inane and patronizing tips. It does nothing. It still shows me the same ones every day. "Breathing in and out is good!" ""Many people do well if they eat food!" and so on. I hate them. It makes me reluctant to open the app at all.

Best Answer

‎12-15-2022 18:32

In response to groundzero

‎12-15-2022 18:32

Right? It's killing us all.

Best Answer

‎12-16-2022 07:28

In response to Ndi

‎12-16-2022 07:28

Same. I recently had a week-plus of "no data," yet of course they charged me for this week of premium.

 

But this absurd and infuriating "feature" that they could easily turn off, nope. (Not just incredibly easier to code, but they HAVE the code. It was initially optional, and they turned that option off, because they decided their users were exceptionally low IQ and needed to be told absurdly-obvious "tips" each day. All they have to do is make that code active again.

 

These got all the more annoying after they quickly ran out of absurd "tips" and just keep telling us the same obvious things each day: drink water, breathe, wear clothing when it's cold...

 

Such contempt for us.

Best Answer