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Original Fitbit syncing

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‎08-01-2020 00:57

‎08-01-2020 00:57

I have an original fitbit that has no bluetooth. Is there a way to get this to sync with my Mac computer. I have downloaded Fitbit connect but this only seems to sync bluetooth enabled trackers.My fitbit syncs by plugging it into the base.

Thanks

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‎08-02-2020 10:13

‎08-02-2020 10:13

Hello @oddjob63   If you have a Fitbit Ultra -- here is the Ultra Manual and it has a picture -- you can't set it up or sync it.  It was decommissioned and isn't supported.  The same is true if you have the older and more original Classic.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎08-02-2020 10:13

‎08-02-2020 10:13

Hello @oddjob63   If you have a Fitbit Ultra -- here is the Ultra Manual and it has a picture -- you can't set it up or sync it.  It was decommissioned and isn't supported.  The same is true if you have the older and more original Classic.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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