Premium Trainer 12 week Aggregate Results

[BlueLegs]

Hello! I just completed my fifth 12 week program with the Premium Trainer, and I cannot see the aggregated results. The results from each previous program is selectable from the dropdown except for this past one. Does anybody else have this problem?

Thanks 🙂

[SilviaFitbit]

@BlueLegs Welcome to the Community! I believe the reason why you're not able to see the results it's because you just set it up and it doesn't have updated information. 

Please go to your Dashboard > look for the Trainer tile > click on Quick View > you'll see when you started it and when this should be finished. (Check the screenshot below) 

Hope this helps! 

[BlueLegs]

Hello!

The issue I am having is that the most recently completed Fitness Plan does not appear in the drop down box. I can select all of my previously completed 12 week plans except the one I just finished 😞

Any thoughts on that?

Thank you for your suggestion 🙂

[CarolMic]

Hi Ive got the same problem, apparately its a widespread problem without a solution. its a pity I just renewed my premium.

[SilviaFitbit · Accepted solution]

Welcome to the Community @CarolMic! @BlueLegs Thanks for sharing those details. Our engineers are working on a fix, you may want to subscribe to this thread, because one of our Moderators will post any update there. 

Thanks for your understanding! 

[BrNel]

I have the same issue.  It looks like it has been going on for months.  I wonder if there is any projected date for a fix???

[SilviaFitbit]

It's great to have you here @BrNel! Currently, I don't have any updated information about when this is going to be resolved. I appreciate your understanding and patience, while our engineers work to resolve this.