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RESOLVED: Daylight Saving Time: Sunday, March 8, 2020 (North America)

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Daylight Saving Time will take place in North America (and some of Central America) this Sunday morning. Some features on your Fitbit device may be affected. These issues should be resolved by syncing after the time change. If you continue to have trouble with any of the following features, please proceed with the troubleshooting steps below:

 

The time on your Fitbit device may be incorrect by 1 hour

- Restart your phone to make sure the time is correct, and then manually sync your device.

- Adjust your account's time zone settings as detailed here.

 

Sleep logs may be off by 1 hour and graphs may show incorrect data

- Edit your sleep log to show the correct amount of time you were asleep. Use the steps here.

 

Alarms may be incorrect by 1 hour

- We recommend setting a backup alarm until you verify that the time on your Fitbit device is correct after the time change. After you sync your device and verify it shows the correct time, all alarms should be accurate.

 

Hourly activity goals and reminders to move may change to a different time frame

- If you’re concerned about being accidentally woken by your reminders, you can temporarily turn them off and then enable them again the next day. See instructions here.

 

After you sync your device on Sunday and it updates to the new time, you should be all set. If you tried the troubleshooting steps above and still have difficulty, note that these issues should resolve themselves the next day. Thank you for your understanding.

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It has still not been corrected and it's Wednesday.

Sent from my iPhone
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This issue is now resolved, and your device should resume normal functionality. If you are still seeing any unexpected behavior with the clock or related functions, make sure you've synced using these instructions

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