Screen wake not working

[paininthe]

did a few days ago. have to push side to see anything include time

Moderator Edit: Clarified subject

[JohnnyRow · Accepted solution]

There is a 'Screen Wake' setting that toggles on and off controlling this.

On many devices, you get to this by holding in the left button a few seconds.

[paininthe]

Racer:

great! Thanks 

worked like a charm

[njgifford]

I have tried the screen wake setting as you mentioned (squeezing the sides) and it still does not work.  I’ve also rebooted and still won’t work. Any other ideas? 

[JohnnyRow]

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@njgifford wrote:

I have tried the screen wake setting as you mentioned (squeezing the sides) and it still does not work.  I’ve also rebooted and still won’t work. Any other ideas? 

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I have no idea which Fitbit model you have, but you cannot turn on Screen Wake if you are in Sleep Mode.

[njgifford]

Sorry I was on the Charge 3 community page.  Sleep mode was off but I turned it on and off a few times and then tried the screen wake and it’s now working!  Thanks for the idea it worked.  

[paininthe]

Great. Relief eh!

Sent from my iPhone

[TheOnlyRAWDOG]

Yes! Hold the side 'button' and you will see DND and Sleep... Swipe up and you'll get Screen Wake. Thanks

Moderator edit: format

[WilsonFitbit]

Hello everyone. @TheOnlyRAWDOG Welcome to the community forums! 

Thank you very much for your input! I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

See you around. 

[Snorkel68]

Thank you! I was wondering why my Inspire 2 quit illuminating when I lifted my wrist. I thought maybe I damaged it.