03-04-2020 04:16
03-04-2020 04:16
This past week my Fitbit HR has been recording my sleep as starting at 5pm and end ring at 1am but that is definitely not when I sleep. I have regular sleeping hours. I’ve only had this Fitbit since January so why is it acting up now??
03-05-2020 13:39
03-05-2020 13:39
@Lauralrh Welcome to the Community. Thanks for the details mentioned.
It's pretty weird that your sleep is being recorded in the wrong time. I would like you to restart your Fitbit HR and edit your sleep hours.
If you're still experiencing the same, please reply to the following questions:
- At what time do you usually sleep?
- What were you doing during 5pm and 1am?
- Were you wearing your Fitbit?
- Which Fitbit do you have?
Keep me posted.
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03-06-2020 08:03
03-06-2020 08:03
03-06-2020 08:54
03-06-2020 08:54
03-07-2020 10:27
03-07-2020 10:27
@Lauralrh Thanks for getting back. I completely understand how you feel about this situation.
In order to further help you, I've created a case on your behalf with our Support team and they will continue assisting you through email, please check your inbox.
@Ckimbl Thanks for your input. I've further assist you in this thread.
Catch you later!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.