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Still have not fixed the false badge awards!

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‎09-05-2016 21:09

‎09-05-2016 21:09

August 18 received two false badges. For two weeks they had a " we are aware of the problem" message at the top. Now that there are other problems, that message has gone away but the problem has not. Fitbit you are NOT listening to your customers. Numerous complaints about fitbits not tracking, not charging, inaccurate sleep tracking, disliking the new Dashboard and yet nothing seems to be done about these problems. I use to love this product and the app. I will no longer recommend Fitbit to friends and family unless there are some drastic changes.
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‎09-09-2016 05:33 - edited ‎09-09-2016 05:33

In response to gregwiggins

‎09-09-2016 05:33 - edited ‎09-09-2016 05:33

Hey guys @gregwiggins @LauzPalz, hope you're doing great today! Please refer to the last post of @MatthewFitbit here. For any update about when this will fixed automatically, keep an eye on this official thread. 

 

 

Thanks so much for your patience and understanding, have a nice weekend! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-06-2016 21:16

‎09-06-2016 21:16

Some big glitch must have happened August 18th. I received 4 lifetime mileage badges that I didn't earn. I spoke with my mom and she also received 2 lifetime mileage badges that day that she didn't earn. And I've read complaints from others about the same thing on the same day. Please fix it Fitbit!
Best Answer

‎09-09-2016 05:33 - edited ‎09-09-2016 05:33

In response to gregwiggins

‎09-09-2016 05:33 - edited ‎09-09-2016 05:33

Hey guys @gregwiggins @LauzPalz, hope you're doing great today! Please refer to the last post of @MatthewFitbit here. For any update about when this will fixed automatically, keep an eye on this official thread. 

 

 

Thanks so much for your patience and understanding, have a nice weekend! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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