Want to sync at Fitbit.com, bypass App

[SunsetRunner]

I'm concerned about Bluetooth security problems and want to sync at Fitbit.com. Why won't my tracker sync at the website? Even if I keep the Fitbit App, my HP laptop has had consistently poor connectivity with my tracker anyway. Thanks.

[WavyDavey · Accepted solution]

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@SunsetRunner wrote:

I'm concerned about Bluetooth security problems and want to sync at Fitbit.com. Why won't my tracker sync at the website? Even if I keep the Fitbit App, my HP laptop has had consistently poor connectivity with my tracker anyway. Thanks.

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Hi @SunsetRunner,

When you sync, it is with the fitbit.com servers, where the data is stored.

If you're wanting to sync through the web dashboard without using the app, that's not currently possible. Doing that would present it's own security issues (letting a web site directly access the tracker).

[MrMarv]

Another thought...

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@SunsetRunner wrote:

Even if I keep the Fitbit App, my HP laptop has had consistently poor connectivity with my tracker anyway. Thanks.

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I don't know about everyone else, but when I think "Fitbit app" I am thinking about the app on my phone. When I think about a Fitbit application on a laptop, whether Windows or Mac OS, I am thinking about Fitbit Connect. They are two completely different animals. 

My first tracker was a Fitbit Zip that I received as a Christmas present in 2014. At that time the only way to sync it was through a dongle attached to my notebook. There was no phone app, or at least I don't remember one at the time.

I do not know when the Fitbit app on the phone began to provide the link to the Fitbit servers in lieu  of Fitbit Connect, but that is the only method I have used since.

I stopped wearing the Zip about a year ago, but recently picked up the Alta HR. It syncs via my phone to the Fitbit server. It is virtually seamless - within seconds of my posting a meal on the phone app it is reflected on the Web Dashboard and Log.