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Where has the dashboard gone

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‎04-07-2017 10:42

‎04-07-2017 10:42

Just tried to load the fitbit dashboard in my web browser and get the fitbit home page instead.

 

There is a dashboard link in the top right of the page but it does not work and just reloads the same page.

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‎04-07-2017 12:37

‎04-07-2017 12:37

Hi @mrs1111,

 

Try logging out and then back in again. That should fix it.

 

 

Work out...eat... sleep...repeat!
Dave | California

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2 REPLIES 2

‎04-07-2017 12:37

‎04-07-2017 12:37

Hi @mrs1111,

 

Try logging out and then back in again. That should fix it.

 

 

Work out...eat... sleep...repeat!
Dave | California

Best Answer

‎04-09-2017 15:23

‎04-09-2017 15:23

@mrs1111 thanks for joining us! I see @WavyDavey has provided awesome troubleshooting to fix this issue. What has worked for me to is changing the locale to US. Check out the screenshot below:

 

change US locale.png

 

Scroll all the way to the bottom of the Fitbit home page and you should find it there. Let me know how it goes! Smiley Happy Smiley Wink

 

Hope this helps. Let me know how it goes! Smiley Tongue

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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