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Device working only when plugged into the charger

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‎01-10-2020 03:16 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

‎01-10-2020 03:16 - last edited on ‎08-20-2020 17:15 by Fitbit Moderator

I charged my fitbit2 battery on Wednesday night znd it was flat by Friday morning. Placed into charger and all lights started flashing before charger plugged in and continued to flash when plugged in. No charge going into battery

 

Moderator edit: Subject for clarity 

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‎01-11-2020 16:58

‎01-11-2020 16:58

Hi @MikeR5 Try restarting it several times, but if that doesnt help then it has probably died. Contact Support and see if theynare able to help.

Restart your tracker  

Fitbit Support  

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Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-12-2020 02:06

In response to NellyG

‎01-12-2020 02:06

Thaankyou

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