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Fitbit app not showing steps nor exercise graphs

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‎04-18-2020 15:00 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

‎04-18-2020 15:00 - last edited on ‎08-20-2020 17:08 by Fitbit Moderator

Hello

i was tracking my walking route and accidentally got out of the app now I can’t get access to the graphs on my Fitbit for the week. Fx when I press on today’s step count to see how many steps I’ve done for the week, I can’t see it. What can I do?

 

 

Moderator edit: updated subject for clarity

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‎04-28-2020 12:00

‎04-28-2020 12:00

@Bec1994 Welcome to the Community. Sorry for the delay in my reply.

 

Let me help you with your Fitbit app not showing your steps and graphs. Try logging out from the app, restart your phone and log back in. Also make sure the app is up to date.

 

Let me know how it goes.

Alvaro | Community Moderator

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