11-25-2018
09:30
- last edited on
08-20-2020
16:59
by
MatthewFitbit
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11-25-2018
09:30
- last edited on
08-20-2020
16:59
by
MatthewFitbit
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It is the Alta problem done with
It shows the time and all that sideways
Can someone help me identify it ???
Moderator edit: Updated title for clarity
Answered! Go to the Best Answer.
Accepted Solutions
11-27-2018 14:45
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11-27-2018 14:45
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Hi @FerdinandFitbit and @PressForWin!
Here is a more recent picture of all the trackers:
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!11-27-2018 11:48
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11-27-2018 11:48
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Hey there @PressForWin, welcome to the Fitbit Community Forums! 🙂
I'll be happy to help you identify your Fitbit tracker. Please, check @DramaQueenDiva's post here where you will find a picture of the different trackers that Fitbit offers and that way, you'll be able to identify the model that you have.
If you need more help, let me know. I'll be happy to help you out!
Help others by giving votes and marking helpful solutions as Accepted

11-27-2018 14:45
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11-27-2018 14:45
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Hi @FerdinandFitbit and @PressForWin!
Here is a more recent picture of all the trackers:
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!12-04-2018 21:26
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12-04-2018 21:26
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Hi, i cant tell what i have either fot bit or ifitness tracker... I got it from a friend whom saod they dont remember what kind it is.. It uses a regular usb universal charger

12-05-2018 14:32
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12-05-2018 14:32
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Hi @Mrsdegley, please take a look at the picture I posted above. Does your tracker look anything like those?
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
12-08-2018 13:55
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12-08-2018 13:55
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Thanks it is the Alta

06-11-2020 19:01
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06-11-2020 19:01
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Help please... I know I have the Fit Bit Alta, but how can I tell which year ?
I need to replace the bands and some are advertised for 2017, 2016 etc. I think I bought mine in October 2018, but how do i really tell in order to order the correct fit ?
Thank you.

06-12-2020 09:59
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06-12-2020 09:59
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I am the REAL owner of this email address and I do not now nor have I ever
owned a Fitbit before

06-12-2020 10:16
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06-12-2020 10:16
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Sent from my iPad

06-12-2020 12:52
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06-12-2020 12:52
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11-03-2021 04:39
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11-03-2021 04:39
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- I need help my sister gave me this fitbit and I don't know what model it is and I'm trying to set the time

11-05-2021 06:18 - edited 11-05-2021 06:20
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11-05-2021 06:18 - edited 11-05-2021 06:20
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Hello @Heather1994 and welcome to the Help forum. This link to the Fitbit User Manuals. The image size is larger that in the older responses here. Having the link to the specific manual might help, too. Sometimes there is a difference in the charger that will help you decide. You will get the correct time when you have it added to your account and synced with your phone.
If you still need help, please post a photo of the front and back side. Also, you added on to a thread in the Flex/Flex 2 forum. The Flex/Flex 2 don't have a clock face, so you can eliminate them.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

