10-21-2020 06:36
10-21-2020 06:36
Have tried all the fixes. It is fully charged. Have updated my iPhone. Turned off phone. Any other ideas?
Answered! Go to the Best Answer.
10-21-2020 08:32
10-21-2020 08:32
I have the same issue since yesterday and tried so many things and failed until I did this today. I inserted my Flex to its charger and connected to my laptop. I reset the Flex by inserting a paper clip inside the small hole at the back of the charger for about 4 seconds. I removed the Flex from the charger and inserted into my wristband. When I opened the Fitbit app from my iphone, it was able to find my device and already synching.
10-21-2020 06:59
10-21-2020 06:59
Having the same problem, Fitbit reading device can't be found when attempting to sync. Any ideas?
10-21-2020 08:32
10-21-2020 08:32
I have the same issue since yesterday and tried so many things and failed until I did this today. I inserted my Flex to its charger and connected to my laptop. I reset the Flex by inserting a paper clip inside the small hole at the back of the charger for about 4 seconds. I removed the Flex from the charger and inserted into my wristband. When I opened the Fitbit app from my iphone, it was able to find my device and already synching.
10-21-2020 10:24
10-21-2020 10:24
10-21-2020 10:50
10-21-2020 10:50
I will give this a try when I get home. Thanks!
10-21-2020 12:33
10-21-2020 12:33
THANK YOU rsan! I haven't been able to get my old Flex to sync for almost a week! My iphone kept saying "no device found" This worked. Wish I would have checked here sooner!
10-21-2020 14:28
10-21-2020 14:28
Call them. 877-623-4997. I thought I tried everything and it didn't work. Tech support simply had me "add new device" and now I'm back in action. Or you can try that option for yourself.
10-22-2020 13:23
10-22-2020 13:23
Thank you! Yes, seems many of us had the same issue with the flex. I finally was able to sync by using this reset.
10-22-2020 20:56
10-22-2020 20:56
This worked for me today, too. Thank you!!
10-23-2020 08:52
10-23-2020 08:52
seems to have worked. Even picked up days steps that i thought were lost.
10-23-2020 09:03
10-23-2020 09:03